FAQs
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How do I place an order?
You can place an order by browsing our product catalog, adding items to your cart, and completing the checkout process. Simply follow the prompts, and ensure you provide accurate delivery and payment information.
Can I purchase prescription medications online?
Yes, prescription medications can be purchased, but you are required to upload a valid prescription from a licensed medical professional during the checkout process.
Do you deliver nationwide?
Yes, we deliver to all regions. Delivery timelines may vary depending on your location, and we will provide estimated delivery times during checkout.
What are your delivery charges?
Delivery charges depend on your location and the size of your order. Free delivery may apply for orders above a specific amount; details are displayed during checkout.
How can I track my order?
Once your order is dispatched, you will receive a tracking number and a link to track the status of your delivery in real-time
What is your return policy?
We accept returns only under specific conditions, such as receiving a defective product, a wrong product, or an expired item. The product must be unused, in its original packaging, and returned within 48 hours. For more details, refer to our Return Policy.
Can I cancel my order?
Yes, you can cancel your order before it is dispatched. Once the order is shipped, cancellations will no longer be possible.
Is my personal and payment information secure?
Yes, we prioritize your privacy and use secure encryption protocols to ensure your personal and payment information remains safe.
Do you sell over-the-counter (OTC) medications?
Yes, we offer a wide range of OTC medications that can be purchased without a prescription.
These FAQs ensure transparency and help build trust with your customers. Adjust them based on your site’s specific offerings and policies.
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