Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

• Name, email address, phone number, and shipping/billing address provided during account creation or checkout.

b) Payment Information

• Payment details such as credit/debit card information processed through secure third-party payment gateways. We do not store payment details.

c) Health Information

• If necessary, for prescriptions or recommendations, we may collect details related to your health conditions and medications.

d) Technical Information

• IP address, browser type, device information, and browsing behavior on our website.

2. How We Use Your Information

We use your information to:

1. Process and fulfill your orders, including shipping and delivery.
2. Send notifications related to your orders or account activity.
3. Offer personalized recommendations and promotions.
4. Improve website performance and customer experience.
5. Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

1. Service Providers: For payment processing, order delivery, or marketing communications.
2. Legal Authorities: If required by law or to protect our legal rights.
3. Business Partners: For exclusive offers or services relevant to your interests.

4. Data Security

We take appropriate measures to safeguard your information:

• Secure socket layer (SSL) encryption for all transactions.
• Regular security audits and updates.
• Limited access to personal data by authorized personnel only.

5. Cookies and Tracking

Our website uses cookies and tracking tools to:

• Enhance user experience.
• Track website analytics and performance.
• Deliver targeted advertisements.

You can manage cookie preferences in your browser settings.

6. Your Rights

You have the following rights concerning your personal information:

1. Access and Portability: Request a copy of your data.
2. Correction: Update incorrect or incomplete information.
3. Deletion: Request the deletion of your data, subject to legal obligations.
4. Marketing Preferences: Opt-out of marketing emails or SMS.

To exercise your rights, contact us at info@risconmedipharm.com

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a website notice.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out to us:
Email: info@risconmedipharm.com
Phone:+254759148719
Address: Ngong Road Near Family Bank

Thank you for trusting Riscon Medipharm with your health and shopping needs. Your privacy is our priority.